Terms & Conditions

Who we are, and what this agreement covers

TradeCraft X is operated by Trade Craft Technologies, a company registered in Surat, Gujarat, India. In this document “we”, “us” and “the platform” mean that company; “you” means the person holding the account.

By creating an account, linking a broker or subscribing to a pool, you accept these terms. If you do not accept them, do not use the platform. There is no separate signature step, and there does not need to be one.

What TradeCraft X is not

We are not a stock broker, a portfolio manager, a research analyst or an investment adviser. We hold no SEBI registration in any of those capacities and do not act in them.

Research and advisory content on the platform is published by independent SEBI-registered Research Analysts who are solely responsible for it. Their registration numbers appear on every pool. Registration granted by SEBI, membership of BASL and certification from NISM do not guarantee performance or assure returns.

We do not recommend securities, do not tell you what to buy or sell, and cannot advise you on whether a pool suits your circumstances. If you need advice, engage an adviser.

Eligibility and your account

• You must be at least 18 years old and legally able to enter a contract in India.
• You must hold a demat and trading account with a broker we support, in your own name.
• Accounts are personal. Do not share access, and do not operate an account on someone else’s behalf without the authority to do so.
• We authenticate through Google. We do not operate a password database, so account security also depends on the security of your Google account.

You are responsible for everything done through your account. Tell us immediately at grievance@tradecraftx.com if you believe it has been accessed by someone else.

Connecting your broker

Linking a broker creates an API connection under that broker’s official developer programme, using credentials you generate. That connection carries order placement and read permissions only.

Funds and securities remain in your account with your broker throughout. We are never a custodian, and no client money passes through us at any point.

You may revoke the connection at any time from Broker & routing in the console, or from your broker’s own developer console. Revocation stops all further order placement immediately.

Automated order placement, and where responsibility sits

When you subscribe to a pool and arm execution, the platform places orders in your broker account according to the analyst’s published signals and the risk limits you configure.

Automated execution carries risks beyond ordinary market risk, including but not limited to technical failure, latency, connectivity loss, exchange or broker outages, stale or incorrect market data, and unintended or duplicated orders.

You must set and maintain your own risk limits — per-order cap, daily loss cap and open-position cap — and you may halt all execution at any time using the kill switch. Orders placed in your broker account remain your orders and your responsibility.

We do not guarantee that a signal will be executed, that it will be executed at any particular price, or that it will be executed at all.

Subscriptions, pricing and taxes

• Pools and plans are sold on 1, 6 and 12-month terms at the price shown at the time of purchase.
• All prices are in Indian Rupees and inclusive of GST unless stated otherwise. There is no foreign-currency pricing.
• Payments are collected by a third-party payment gateway. We do not store your full card details.
• Subscriptions do not auto-renew unless you have explicitly enabled renewal. A lapsed subscription simply stops producing signals.
• We may change prices for future terms. A change never affects a term you have already paid for.

Refunds and cancellation are governed by the Refund & Cancellation Policy, which forms part of these terms.

Published records and performance data

Every pool publishes a record. Records are marked SIM where they are reconstructed by our engine from an analyst’s published calls at published prices, and LIVE where they are matched against real fills in subscriber accounts. The label appears on the record itself.

Records show the full signal history for the stated period, not a selected window, and always display a return alongside its corresponding drawdown. Cost assumptions — brokerage, slippage and statutory charges — are shown and are configurable.

Past performance, whether realised or backtested, does not indicate future results. Your result will differ from any published record because of fill prices, timing, capital, and the limits you set.

Acceptable use

You may not: resell or redistribute signals or record data; scrape, mirror or reverse-engineer the platform; attempt to access another user’s account or data; use the platform to manipulate a market or breach any securities law; or misrepresent your relationship with us.

Fill-level execution data is made available to platform operators only and is never published to customers or third parties.

Intellectual property

The platform, its engine, its interface and its written material belong to us or to our licensors. Advisory content belongs to the analyst who published it. A subscription grants you a personal, non-transferable right to use the platform for the term you paid for — nothing more.

Limitation of liability

To the maximum extent permitted by law, we are not liable for trading losses, lost profits, or indirect or consequential loss arising from your use of the platform, from an analyst’s advice, from broker or exchange failure, or from your own configuration.

Where liability cannot be excluded, our total liability to you is limited to the fees you paid us in the twelve months before the event giving rise to the claim.

Nothing here limits liability for fraud, or for anything that cannot lawfully be limited under Indian law.

Suspension and termination

You may close your account at any time. We may suspend or close an account for breach of these terms, for suspected fraud or market abuse, or where required by law or a regulator.

On termination, signal generation and order placement stop. Positions already open in your broker account remain yours and remain your responsibility to manage or close. We cannot close them for you once the connection ends.

Changes to these terms

We may update these terms. Material changes will be notified by email and shown in the console at least 14 days before they take effect. The version and effective date at the top of this page always tell you which version applies. Continuing to use the platform after the effective date means you accept the change.

Governing law, and how disputes are resolved

These terms are governed by the laws of India. Subject to the escalation path below, the courts at Surat, Gujarat have exclusive jurisdiction.

Before litigation, please use the published grievance path: support desk, then our Compliance Officer, then our Head of Operations. If it is still unresolved you may take the matter to SEBI through SCORES or to online dispute resolution through SMART ODR. Nothing in this agreement removes that right.